Frequently Asked Questions
What is FrameFables?
FrameFables is a service that transforms traditional frames into interactive AR experiences. Our mobile app lets you scan a frame to reveal customized augmented reality content.
How do I get started?
Purchase a frame from FrameFables, create an account on our app using Google, Apple, or Email, and submit your video and image files.
How do I register my frame?
You can either have us register the frame for you or use the QR code provided with your frame to register it through our app's QR code scan feature.
What types of content can I upload?
You can upload videos and images. Ensure that your files meet our specified format and size requirements for the best experience.
Can I change the AR content after it’s been set?
Yes, you can update your AR content by logging into your account and submitting new video and image files.
What devices support the FrameFables app?
Our app is available on both iOS and Android devices that support AR features. Ensure your device meets the minimum system requirements for optimal performance.
What if I encounter issues with my frame or app?
If you experience any problems, please contact our customer support team via the app or our website, and we’ll assist you promptly.